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Privacy Policy

Privacy Policy for James Taylor Furniture

Effective Date: 20/09/2023

1. Introduction

Welcome to James Taylor Furniture (“we,” “us,” “our”). At James Taylor Furniture, we are committed to safeguarding your privacy and ensuring the responsible handling of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and engage with our services.

2. Information We Collect

2.1. Information You Provide: We may collect personal information that you voluntarily provide when you interact with our website, place orders, request quotes, or contact us. This information may include your name, email address, postal address, phone number, and other contact details. When placing orders, we may also collect payment information, including credit card details.

2.2. Automatically Collected Information: We automatically collect certain information when you visit our website, including your IP address, device information, browser type, and usage data. We use cookies and similar technologies to collect this information. You can learn more about our use of cookies in our Cookie Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. To process and fulfill your orders.

3.2. To communicate with you, including sending order updates, delivery notifications, and responding to your inquiries.

3.3. To personalize your shopping experience and recommend products based on your preferences.

3.4. To improve our website, products, and services based on customer feedback and usage data.

3.5. To send you newsletters, promotions, and marketing materials if you have provided consent or as permitted by applicable laws.

3.6. To comply with legal obligations and enforce our terms and policies.

4. How We Share Your Information

We may share your personal information with:

4.1. Service Providers: We may share your information with trusted third-party service providers who assist us with various aspects of our business, such as payment processing, order fulfillment, and website maintenance.

4.2. Delivery Partners: We may share your shipping information with courier and delivery companies to ensure the safe and timely delivery of your orders.

4.3. Legal Requirements: We may disclose your information when required by law or in response to valid legal processes, such as subpoenas or court orders.

4.4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Your Rights

As a resident of the UK, you have certain rights regarding your personal information under the GDPR. These rights include the right to access, correct, or delete your data. Please contact us using the information provided in the “Contact Us” section below to exercise your rights.

6. Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at: support@jamestaylorfurniture.com

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